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What is the size range of your diapers?
Our One Size Royal Fluff diapers fit approximately 9-35+ lbs. Our newborn diapers fit 5lbs-10lbs.
Are inserts included in your diapers?
Yes, every diaper comes with one insert. We do, however, suggest buying a couple additional inserts to boost absorbency at night and for heavy wetters. Currently we only have inserts for the One Size Royal Fluff.
What are your diapers made of?
The exterior of our diapers is made of a 100% polyester knit with a thin, flexible water-proof polyurethane laminate on the inside (PUL). This hidden waterproof film keeps moisture from leaking out, yet still allows air flow to your baby’s skin, and allows the fabric to feel nice and soft on the outside. Inside, our diapers are lined with soft fleece, which is gentle against your baby’s skin and feels dry since moisture is pulled through into the pocket by the microfiber inserts. Each diaper comes with a super-absorbant insert that is made from 3 layers of microfiber terry-cloth.
How many inserts do I need?
The number of inserts you need depends on the age of your baby and the time you want to go between diaper changes. For babies less than a year or so, one insert during the day should be fine for diaper changes every couple hours. We recommend adding an additional insert at night (or if you are lax about night-time diaper changes, try a total of three). For toddlers, we recommend two inserts during the day and three at night.
How to I wash your diapers?
After you change your baby, pull the inserts out of the pocket and toss everything into your cloth diaper pail. When it fills up, instead of going to the trash can, take your pail to your washing machine. Dump the soiled inserts and liners in there (poop “residue” and all), and run a cold rinse cycle. This will remove most of the poop, and can be repeated if diapers have a lot of solid soil (we do recommend shaking solids into the toilet if they are of the “proper consistency” and can be knocked loose). After the cold rinse, add detergent (about 1/2 the usual amount of a detergent without fabric softeners, bleach or brighteners). Wash warm, follow with an extra rinse. Dry medium, never on high.
Where are your diapers made?
Royal Fluff diapers is a WAHM-operated busines located in the U.S. and the Royal Fluffs are fairly made in China. The handmade fitted diapers are currently made by guest WAHM seamstresses in the U.S.
How fast do you ship?
Most orders are processed within 2-3 business days and is shipped via USPS Priority or First Class mail. We include delivery confirmation on all of our packages, and unfortunately are not able to re-send items that have been confirmed as delivered by USPS, or if we have been given an incorrect shipping address by the customer during checkout. We currently only ship to U.S.A and Canada. If you would like to purchase our products and you are located in a different country please contact us and we will make the proper arrangements. We have a $5.95 FLAT RATE shipping fee for all order sizes!
Returns & Refunds
At Royal Fluff we pride ourselves on offering great products and hope you are sincerely happy with your purchase. If, however, your expectations are not met, the product must be returned within 15 days of purchase, unwashed and unworn, and in the original packaging in ‘as new’ resalable condition to the original place of purchase from the original purchaser. Any ‘free gifts’ or promotional items must also be returned or a fee maybe taken from the refund.
Please email Royal Fluff immediately to discuss your specific returns or refund situation.
All goods are guaranteed against defects in workmanship and materials for 3 months from the date of purchase. Our product guarantee covers all snaps, elastic and fabric components.
In the rare case that you find one of your Royal Fluff cloth diapers or accessories defective, please contact us IMMEDIATELY. The original sales receipt is required. So please keep your receipt! If replacement is deemed necessary and the product is no longer in stock a similar product will be sent.
A repair, replacement, exchange, credit or refund will be offered, at our discretion, if the product:
Please choose your purchase carefully as refunds will not be issued if you:
When requesting a repair, replacement, exchange, credit or refund please stop using the product immediately and contact customer service and advise them of the fault or reason for return.
Please contact Royal Fluff immediately.